Ministerul Transporturilor a înființat un call center pentru a contacta proprietarii a 134 de vehicule Mercedes care necesită imobilizare imediată din cauza frânelor defecte.
Departamentul Transport Rutier (DRT) contactează direct proprietarii de vehicule afectați prin sistemul său computerizat, suplimentând eforturile distribuitorilor Mercedes și reprezentanților producătorilor de a aranja reparații imediate.
Rechemarea urmează notificării din partea Cyprus Import Corporation, distribuitorul local al Mercedes, cu privire la verificarea siguranței servofrânelor cerută de producător.
DRT a revocat certificatele de stare tehnică pentru toate vehiculele afectate și a publicat pe site-ul său o listă cuprinzătoare a celor 134 de vehicule Mercedes.
Proprietarii vehiculelor afectate au fost îndemnați să contacteze Cyprus Import Corporation, distribuitorul oficial al producătorului în Cipru, pentru instrucțiuni suplimentare.
Inițiativa centrului de apeluri a ministerului funcționează împreună cu procedurile existente de rechemare a producătorilor pentru a se asigura că toți proprietarii afectați sunt informați și vehiculele lor sunt imobilizate în siguranță până când reparațiile pot fi finalizate.
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Sursa: Philenews
